Privacy Policy

1. Overview

KhataIN (“we,” “our,” or “us”), a business software product developed by Codexpal Technologies Private Limited, provides interconnected business operations tools including accounting ledgers, inventory tracking, invoicing, point of sale, and customer relationship management.

This Privacy Policy explains how we collect, store, process, and protect your information when you access or use KhataIN websites, web applications, and related services.

2. Information we collect

Depending on your relationship with KhataIN, we collect the following categories of information:

• Account Information: Name, work email address, telephone number, login credentials, and user permissions.
• Business Entity Data: Company legal name, tax registration number (PAN/VAT), business address, fiscal calendar dates, and multi-entity profile structures.
• Operational Records: Transaction records, sales invoices, product inventory catalogs, purchase orders, customer records, and ledger balances.
• Technical & Log Data: Device identifiers, IP addresses, browser types, session timestamps, and authentication logs for security monitoring.

3. How information is used

We process personal and operational data strictly for genuine business purposes:

• To provide, operate, maintain, and improve KhataIN features and services.
• To calculate ledger balances, trial balance ledgers, and financial reports.
• To manage user authentication, session security, and 2FA verifications.
• To provide technical customer support and respond to product inquiries.
• To comply with statutory accounting record retention and tax compliance obligations.

4. When information is shared

We do not sell your personal or financial data. We share information only under strict operational conditions:

• With Authorized Collaborators: Team members and external certified accountants whom you explicitly invite into your company workspace.
• With Trusted Service Providers: Cloud infrastructure hosts, SMS/email delivery providers, and payment processors bound by strict confidentiality terms.
• For Legal Compliance: Where required by valid law, judicial subpoena, or regulatory audit requirement.

5. Data retention

Because KhataIN functions as an accounting ledger and business operating system, financial transaction history and posted ledger records are maintained for the duration required by applicable statutory taxation and audit regulations, unless explicit legal deletion is mandated.

6. Your choices & rights

You have the right to access, review, export, or request correction of personal details associated with your account. Workspace administrators may export complete accountant-ready data bundles at any time.

7. Security controls

We implement comprehensive technical and organizational safeguards including encrypted data transmission (HTTPS/TLS), hashed password storage, multi-factor authentication (2FA/OTP), and automated session audit tracking.

8. Children's data

KhataIN is an enterprise commercial software platform designed solely for businesses and adults. We do not knowingly collect personal data from minors under the age of 18.

9. Changes to this policy

We may update this policy periodically to reflect enhancements in our product capabilities or relevant legal updates. Material updates will be highlighted on our website or communicated via email.

10. Contact

If you have any questions regarding this Privacy Policy or your data, please contact our legal and security desk at:

Email: info@khatain.com
Company: Codexpal Technologies Private Limited (codexpal.com)