1. Overview
KhataIN (“we,” “our,” or “us”), a business software product developed by Codexpal Technologies Private Limited, provides interconnected business operations tools including accounting ledgers, inventory tracking, invoicing, point of sale, and customer relationship management.
This Privacy Policy explains how we collect, store, process, and protect your information when you access or use KhataIN websites, web applications, and related services.
On public khatain.com pages, KhataIN uses Google Analytics 4 to measure site use. It may collect page and usage data and use pseudonymous identifiers or cookies. The separate Cookies Policy lists the documented analytics cookies and other browser storage. This public-site setup does not configure advertising campaigns or advertising pixels, and Google Analytics advertising storage and personalisation are turned off.
2. Information we collect
Depending on your relationship with KhataIN, we collect the following categories of information:
- Account Information: Name, work email address, telephone number, login credentials, and user permissions.
- Business Entity Data: Company legal name, tax registration number (PAN/VAT), business address, fiscal calendar dates, and multi-entity profile structures.
- Operational Records: Transaction records, sales invoices, product inventory catalogs, purchase orders, customer records, and ledger balances.
- Technical & Log Data: Depending on the service used, infrastructure and authentication providers may process technical data such as IP address, browser details, session timestamps and security logs. This repository does not establish their operational retention periods.
- Public website usage data: Google Analytics 4 receives page views and related usage events (with IP anonymisation requested) to measure site use; its retention is governed by the analytics property settings and Google's terms.
3. How information is used
We process personal and operational data strictly for genuine business purposes:
- To provide, operate, maintain, and improve KhataIN features and services.
- To calculate ledger balances, trial balance ledgers, and financial reports.
- To manage user authentication, session security, and 2FA verifications.
- To provide technical customer support and respond to product inquiries.
- To comply with statutory accounting record retention and tax compliance obligations.
5. Data retention
Because KhataIN functions as an accounting ledger and business operating system, financial transaction history and posted ledger records are maintained for the duration required by applicable statutory taxation and audit regulations, unless explicit legal deletion is mandated.
6. Your choices & rights
You have the right to access, review, export, or request correction of personal details associated with your account. Workspace administrators may export complete accountant-ready data bundles at any time.
7. Security controls
We implement comprehensive technical and organizational safeguards including encrypted data transmission (HTTPS/TLS), hashed password storage, multi-factor authentication (2FA/OTP), and automated session audit tracking.
8. Children's data
KhataIN is an enterprise commercial software platform designed solely for businesses and adults. We do not knowingly collect personal data from minors under the age of 18.
9. Changes to this policy
We may update this policy periodically to reflect enhancements in our product capabilities or relevant legal updates. Material updates will be highlighted on our website or communicated via email.
10. Contact
If you have any questions regarding this Privacy Policy or your data, please contact our legal and security desk at:
Email: info@khatain.com
Company: Codexpal Technologies Private Limited (codexpal.com)